1. Open Alipay and click on the [More] option.
2. Find [My Customer Service] in more functions (in Convenient Life) and click
3. Scroll down to find the option of [Online Customer Service]
4. After entering my customer service, we enter [Modify real-name authentication]
5. Four options will pop up. Choose the appropriate one according to your situation.
6. Try the first method [I have changed my name/I have changed my ID card] and click to modify the name.
7. Take a photo of your ID card here, confirm and upload it and wait for review.
Extended information:
Certification
Users need real-name authentication to use payment services, which is a requirement put forward by regulatory agencies such as the central bank. After real-name authentication, you can open a store on Taobao, add more payment services, and more importantly, help improve the security of your account.
Real-name authentication requires verification of member identity information and bank account information at the same time.
Starting from July 1, 2016, users with incomplete real-name authentication will have their balance payment and transfer functions restricted.
Personal payment accounts are divided into three categories, and each type of account has different functions, limits and information authentication standards. Among them, Type I accounts only require an external channel to verify customer identity information, such as online verification of resident ID card information, and the corresponding payment limit is only the cumulative limit of 1,000 yuan since the account was opened. The balance of this type of account can be used for consumption and transfer, and is mainly suitable for customers' small and temporary payments. The intensity of customer real-name authentication for Type II and Type III accounts is relatively high, and customer identity information is verified through at least three and five external channels respectively. Among them, the balance payment limit for Type II accounts is a cumulative annual accumulation of 100,000 yuan. The balance payment limit for Type III accounts is an annual cumulative RMB 200,000.
