On the evening of New Year's Eve (February 16), Chen Jining, Secretary of the Shanghai Municipal Party Committee, went to the property service hotline, grassroots police stations and other places in a "four-no-two-straight" approach to inspect city operation guarantees and festival duties, visit and express condolences to frontline staff who stick to their posts, and extend sincere New Year greetings and best wishes to everyone. Chen Jining pointed out that the more families gather together during the New Year and the holidays, the more necessary it is to build a strong security line and protect the safety of the city. It is necessary to thoroughly study and implement the spirit of General Secretary Xi Jinping’s important instructions, and to carry out on-the-job and responsibility throughout every aspect and every detail of duty. With a forging attitude and non-stop energy, we will provide a solid guarantee for the broad masses of the people to spend a happy and joyful New Year in Shanghai.
During the Spring Festival holiday, people are most afraid of unexpected troubles related to property maintenance. Property service personnel and emergency personnel at both urban and rural levels fully escort citizens to celebrate the Spring Festival. At about 8 o'clock in the evening, Chen Jining and his party came to the Shanghai property hotline 962121, which is "open" during the Spring Festival and provides 24-hour uninterrupted services to the public. Chen Jining walked into the wiring room and said hello cordially to the on-duty staff. He looked at the real-time rolling property service hotline monitoring screen to understand the handling of repair reports on the day. He asked with concern which repair items were at a high level and whether the follow-up repair feedback would form a closed loop. The comrade in charge on duty told the city leaders that the number of repair work orders reported throughout the day has increased slightly compared with previous years, mainly involving pipe blockage, circuit failures, etc., and there are corresponding requirements for the response speed of repair reports. Chen Jining said that on the day when thousands of families are reunited, everyone still sticks to their posts. With your real-time response on the property hotline and the efficient handling of the maintenance service team, citizens can enjoy the New Year with peace of mind and have better service guarantees. We must adhere to a people-oriented approach, empathize with others, put ourselves in the people's shoes, coordinate dispatch orders in a timely manner, strengthen tracking and supervision, and ensure the formation of a closed loop. It is necessary to adhere to a problem-oriented approach and be good at discovering common problems and pinpointing the shortcomings from repair complaints, so as to better help solve the problems of people's livability and security and improve the quality of people's living.
Subsequently, Chen Jining went to the Jing'an Temple Police Station of the Jing'an Branch of the Municipal Public Security Bureau without saying hello to check the status of duty during the holidays. The shift leader told the city leaders that while sorting out and summarizing past experiences and practices, the relevant plans were further optimized and improved in response to changes in weather, crowd flow and activity arrangements in business district scenic spots during the Spring Festival, so as to protect the safety of the whole party. Chen Jining expressed condolences and gratitude to the public security officers and comrades on all fronts, and urged relevant departments to scientifically and rationally arrange the duty of front-line comrades, strengthen care and logistical support, so that everyone can always maintain a good mental state, stand up for their posts and fulfill their responsibilities with excellent style and professional ability. He said that on New Year's Eve and during the reunion, it was very hard and not easy for everyone to ensure the safety of the city and the well-being of the people. When you are on duty, you must perform your duties with due diligence. The key is to implement your responsibilities, stay vigilant, strengthen your agility in action, catch small signs early, eliminate risks and hazards in a timely manner, and use your own efforts to ensure the safe and orderly operation of the city.
Municipal leader Huayuan participated in the inspection.
(Pictures for this article were taken by Chen Zhengbao)
The Paper
